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Disclaimer

This website contains references and contacts. While data is reviewed for accuracy, NEMA is not responsible for out of date information. Please contact us with any suggestions for corrections.

Step 1: Understanding mutual aid options in Massachusetts

The first major step towards using mutual aid is learning more about existing mutual aid agreements and policies specific to your state of territory.
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Intrastate Options: Mutual aid from within your state or territory

Intrastate mutual aid is a way for local governments like cities and counties to help each other during emergencies. It lets them share workers, equipment, and other resources.

Your state/territory has a statewide opt-in program with two different types of mutual aid agreements, public safety mutual aid and public works mutual aid.

To learn more about how this works in your state, contact your state's emergency management agency.

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Interstate Options: Mutual aid from other states or territories through the Emergency Management Assistance Compact (EMAC)

EMAC is an agreement among U.S. states, territories, and the district that allows them to share resources and personnel during disasters or emergencies.

It helps states manage large-scale emergencies that exceed their individual capacities. Massachusetts has been a member of EMAC since 2000 which covers:

  • Sharing of resources and personnel from other EMAC Members to perform response and recovery functions
  • Tort liability and immunity protections when acting in good faith
  • Guarantee of reimbursement for mission related, eligible, documented expenses
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International Options: Mutual aid from Other Countries

Massachusetts is a member of IEMAC, the International Emergency Management Assistance Compact. 

IEMAC is implemented by the state emergency management agency. 

Additional information regarding Massachusetts' participation in international mutual aid can be found on the state emergency management agency's website.

Step 2: Mutual Aid Contacts in Massachusetts

The next step is to connect with emergency management agencies and staff in your state, local, tribal or territorial location.

Local or regional aid networks

How can they help

  • Start at the local level by reaching out to your local emergency manager
  • They are often your first point of contact for disaster response and recovery coordination
  • A local emergency manager is often aware of the unique regulations for their community and may have connections to quickly mobilize regional mutual aid networks

Contact your local emergency network

View local emergency manager contact list

If you can't find information for your location, check the State Emergency Management Agencies section of this page for more details about how to contact your state’s emergency management agency.

State Emergency Management Agency

How can they help

  • Each state has its own emergency management agency that oversees disaster response and recovery efforts
  • Coordinating with a state agency can help ensure the response and rebuilding is coordinated, occurs safely, efficiently, and in compliance with codes and regulations
  • Many states and territories have laws and agreements in place that provide mutual aid only accessible through the emergencny management agency

Contact your emergency management agency

Massachusetts Emergency Management Agency (MEMA)

Visit your state emergency agency's website

If your state emergency management agency is not able to assist you with your mutual aid needs, consider reaching out to one of the contacts listed in Step 3: Other mutual aid resources.

State Hazard Mitigation Officer (SHMO)

How can they help

  • A state hazard mitigation officer can help identify funding opportunities.

  • SHMOs are key figures in coordinating hazard mitigation efforts and managing related grant programs.

  • A state hazard mitigation officer can also facilitate connections with other jurisdictions for mutual aid, provide guidance on developing effective agreements and protocols, and offer training and exercise support to improve readiness.

Contact your state hazard mitigation officer

Massachusetts SHMO Shelly O'Toole

Email: [email protected]

Floodplain Coordinator

How can they help

  • If your community has experienced flooding, you should also consider reaching out to a local floodplain manager.

  • National Flood Insurance Program (NFIP) Coordinators can provide valuable assistance for flood-related mitigation and recovery efforts.

  • State floodplain coordinators are responsible for statewide coordination of floodplain management and flood prevention activities including the National Flood Insurance Program (NFIP).

Contact your state floodplain coordinator

Massachusetts POCs can be found through the state website.

Step 3: Outreach for Education and Information

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Emergency Management Assistance Compact (EMAC)

The Emergency Management Assistance Compact (EMAC) is the nation’s premier mutual aid system, providing a legal and operational framework for states to share resources during disasters. All 50 states, the District of Columbia, and U.S. Virgin Islands, Puerto Rico, Guam, and Northern Mariana Islands are members, ensuring rapid, flexible support across jurisdictional lines.

Each EMAC Member has a designated EMAC Coordinator who manages requests and offers of assistance, ensuring resources are deployed efficiently and in compliance with legal, logistical, and reimbursement requirements.

EMAC stands as a proven model of state-to-state cooperation during times of crisis. Learn more about EMAC.

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International Code Council (ICC)

Assistance provided:

  • Permitting and building code assistance

Group details:

  • The International Code Council (ICC) is a nonprofit association that is focused on building safety worldwide. The ICC can provide skilled volunteers to assist local building department officials with building inspections and code enforcement in the aftermath of a disaster.

Visit the ICC Homepage

Contact Information

Regional Manager

Bill Nash

Email: [email protected]

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Association of State Floodplain Managers (ASFPM)

Assistance provided:

  • floodplain management, flood hazard mitigation, National Flood Insurance Program, and flood preparedness, warning, and recovery

Group details:

  • The Association of State Floodplain Managers (ASFPM) and nearly 40 state chapters can provide communities with expert assistance in handling floodplain management responsibilities, conducting damage assessments, and offering guidance on code-compliant reconstruction after a natural disaster.

Visit the ASFPM homepage

Northwest Regional Floodplain Management Association (NORFMA)

State chapter of the Association of State Floodplain Managers (ASFPM)

How they can help:

  • State ASFPM chapters are a very good resource after a major event.
  • In some cases, the state chapters themselves can provide and/or coordinate mutual aid assistance.

Learn more about your state ASFPM chapter

Disclaimer: This website provides general information based on the best available publicly available sources at the time of research. It is not legal or professional advice. Laws and regulations summarized here may include additional requirements not listed and are subject to change. Always consult the official, current law and a licensed attorney or appropriate state or territorial authority for guidance. Do not rely solely on this website.